Privacy Policy

Last updated June 2, 2026

Loopr is a running partner app. We collect some data to make it work—location to find nearby runners, your profile to match you with compatible people, your messages to power the in-app chat. This policy explains exactly what we collect, how we use it, and what control you have over it.

We don't sell your data. We don't use it for advertising. We use it to run the app.

Information We Collect

What you give us directly

• Email address and password (or Google account, if you use that)
• Display name and profile photo
• Date of birth (used to verify 21+ eligibility)
• Running pace, goals, and availability
• Gender identity and gender preferences for matching
• Location (city or GPS, depending on your settings)
• Emergency contact name and info (optional)
• Messages you send to matched runners

What we collect automatically

• Device type and operating system
• App version and session data
• Crash logs and error reports
• Approximate location when you use the app (if permission is granted)

How We Use Your Information

We use your data to run Loopr—nothing more. Specifically:

• Show you compatible runners based on pace, location, availability, and preferences
• Let matched runners see your profile
• Power in-app messaging between matches
• Send notifications about new matches and messages
• Enforce our Terms of Service and respond to safety reports
• Improve the product using anonymized, aggregated usage patterns

We don't use your data for advertising, and we don't sell it to third parties.

Location Data

Location is central to what Loopr does—you need to know if someone is actually nearby before you agree to run with them. Here's how it works:

• We use your device's GPS to calculate distance to other runners
• Other users see proximity in rounded terms (e.g., “0.5 miles away”)—not your exact coordinates
• Location is only processed when you're actively using the app
• We don't track your location in the background

You can revoke location permission at any time in your device settings. Without it, distance-based matching won't work, but you can still use the app with a manually entered city.

Emergency Contact Data

If you add an emergency contact, we store their name and contact information securely. We use it only to display it back to you—we don't contact them, share their information with third parties, or use it for any other purpose. You can remove this information at any time from your profile settings.

Third-Party Services

Loopr is built on reliable, privacy-conscious infrastructure. Here's what each service does with your data:

Supabase

Our backend database and authentication provider. Your account, profile, and run history are stored here. Supabase stores data on AWS infrastructure in the United States.

Stream

Powers the in-app chat between matched runners. Messages you send are stored on Stream's servers. Stream's privacy policy applies to message data.

Resend

Sends transactional emails—things like match notifications, password resets, and account updates. Your email address is shared with Resend for delivery purposes only.

RevenueCat

Manages premium subscription state and entitlements. RevenueCat receives your user ID and subscription status. It doesn't receive your full profile or location data. Billing itself is handled by Apple or Google, not RevenueCat or Loopr.

Data Storage and Security

All data is stored on infrastructure located in the United States. We use encryption in transit (TLS 1.2+) and at rest. Access to user data within our team is limited to people who need it to operate the service.

No system is perfectly secure. If we become aware of a data breach that affects you, we'll notify you as required by law.

Data Retention

We keep your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days. Some data may be retained longer in specific circumstances:

• Legal obligations or active disputes
• Safety investigations involving a reported incident
• Anonymized, aggregated data (which can no longer be tied to you) may be kept indefinitely

Your Rights

You have the right to:

• Access — request a copy of the data we hold about you
• Correction — update most information directly in the app
• Deletion — delete your account to remove your personal data
• Portability — request an export of your data in a machine-readable format
• Objection — object to certain uses of your data

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to non-discrimination for exercising your rights. To exercise any of these rights, email admin@runloopr.com.

Children's Policy

Loopr is for adults 21 and older. We do not knowingly collect or store personal information from anyone under 21. If we discover that we have, we will delete it immediately. If you believe a minor has created an account, please contact us at admin@runloopr.com.

Changes to This Policy

When we make material changes to this policy, we'll notify you via email or an in-app notice before the changes take effect. Continuing to use Loopr after the effective date means you accept the updated policy.

Contact

Questions or concerns about your privacy? Email us at admin@runloopr.com. We take privacy seriously and respond to every inquiry.

Also see our Terms of Service